Privacy Policy

Effective Date: 1/1/25

Pure Turf LLC is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, and share your personal information.

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1. Information We Collect

We may collect the following types of personal information:

1. Contact information, including your name, email address, phone number, and mailing address.
2. Information you provide when requesting services, filling out forms, or communicating with us.
3. Website usage data, including IP address, browser type, and browsing behavior collected through cookies and analytics tools.

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2. How We Use Your Information

We use your information to:

1. Provide the services you request.
2. Communicate with you about appointments, services, and account-related updates.
3. Send promotional messages, special offers, or company updates (where permitted by law).
4. Improve our website, services, and customer experience.

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3. SMS Messaging and Mobile Information

If you provide your phone number and opt in to receive text messages, you agree to receive SMS communications from Pure Turf LLC related to services, updates, and occasional promotions.

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SMS Compliance Disclosures:

1. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
2. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for purposes unrelated to providing you with Pure Turf services.
3. We may share mobile information with service providers who assist in delivering messaging services (such as communication platforms or customer support providers), but only as necessary to operate our business.

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You can opt out of SMS messages at any time by replying STOP.
For help, reply HELP or contact us directly.

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4. Sharing of Information

We may share your information with:

1. Service providers that help us operate our business (such as CRM systems, scheduling platforms, or communication providers).
2. Legal authorities if required by law, regulation, or legal process.

We do not sell your personal information.

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5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

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6. Your Rights and Choices

You may:

1. Request access to the personal data we hold about you.
2. Request corrections or updates to your information.
3. Withdraw consent for marketing communications at any time, including opting out of SMS or email messages.

To make a request, please contact us using the information below.

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7. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date.

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8. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

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Pure Turf LLC
445 Atlas Drive
Nashville, TN

[email protected]
(615) 785-1849

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By using our website or services, you agree to the terms of this Privacy Policy.